Especialización en Gerencia de Procesos y Calidad
Especialización en Gerencia de Procesos y Calidad

Process and Quality Management Specialization

Process and Quality Management

It is essential to guarantee the quality of any service, product or process in an organization. Thanks to the Process and Quality Management Specialization of the Universidad Ean, you will have the required skills to analyze and solve problems in this sector, ensuring continuous improvement, greater competitiveness, and successful results.

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Degree Granted

Quality Processes Management Specialist.

One year (2 academic semesters, 26 academic credits).
Tuition fee

Check the flexible schedules of this program.



First Semester 12 credit hours

  • Core Courses
  • Process management 3
  • Quality management system 3
  • Cross-Disciplinary Courses
  • Strategic thinking and global management 3
  • Elective Courses
  • Elective I 3

Second Semester 14 credit hours

  • Core Courses
  • Indicators and management evaluation 3
  • Quality audit 3
  • Cross-Disciplinary Courses
  • Initiative and sustainable entrepreneurship 3
  • Degree Requirement Courses
  • Research Seminar 2
  • Elective Courses
  • Elective II 3

*The tuition fee of the whole program depends on the number of academic credits enrolled by the student.

Academic credit fee is subject to annual increases determined by Universidad Ean and authorized by the Colombian Ministry of Education – MEN (by its initials in Spanish).

SNIES code (National Higher Education Information System): 15847, Res. nº. 17065 of the Colombian Ministry of Education - 12/27/12, effective until 12/27/19. City: Bogotá D.C., Cundinamarca, Colombia, South America.

Why should you study the Process and Quality Management Specialization?

Quality Certification

You will receive a training certification as an Internal Quality AuditorISO 9001, from ICONTEC.

Student Exchange

You can choose among several options to go on exchange programs and get double degrees, as well as have international academic experiences. Universidad Ean has alliances with about 80 universities in Colombia and abroad.

What does a graduate of the Process and Quality Management Specialization do?

  • Lead change management processes, promoting a culture of continuous learning within companies.
  • Make decisions from a functional and systemic perspective regarding the components of the organization, in order to establish results in terms of growth and positioning of the company.
  • Identify and manage business opportunities for the creation of successful production units or business projects.
  • Know and understand the quality management models.
  • Develop sustainable business opportunities and lead projects able to create economic and social value.

What are the working areas of a graduate of the Process and Quality Management Specialization?

  • Quality department (management, analysis, consultancy or coordination).
  • Process management.
  • Internal auditing.
  • Entrepreneurship and intrapreneurship.

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Acreditación ACEEU
Green Project Management (GPM)
Certificación Project Management Institute (PMI)
Certificación ISO 9001
Acreditación Institucional de Alta Calidad

Accredited in High-Quality

(Res. No. 29499) By the Colombian Ministry of Education.

12/29/17, effective until 12/28/21
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